Privacy policy
1. Definitions and Interpretation
2. Data Collected
- 2.1 name;
- 2.2 date of birth;
- 2.3 job title & profession;
- 2.4 contact information such as email addresses and telephone numbers;
- 2.5 demographic information such as post code, preferences and interests;
- 2.6 financial information such as credit / debit card numbers;
- 2.7 IP address (automatically collected);
- 2.8 web browser type and version (automatically collected);
- 2.9 operating system (automatically collected);
- 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
- 2.11 Cookie information (see Clause 10 below).
3. Our Use of Data
- 3.1 Any personal Data you submit will be retained by Leaderful Action for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
- 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
- 3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
- 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
- 3.4.1 internal record keeping;
- 3.4.2 improvement of our products / services;
- 3.4.3 transmission by email of promotional materials that may be of interest to you;
- 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
4. Third Party Web Sites and Services
5. Changes of Business Ownership and Control
- 5.1 Leaderful Action may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
- 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
6. Controlling Access to your Data
- 6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- 6.1.1 use of Data for direct marketing purposes; and
- 6.1.2 sharing Data with third parties.
7. Your Right to Withhold Information
- 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
- 7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.
8. Accessing your own Data
- 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
- 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
9. Security
10. Changes to this Policy
11. Contacting Us
Who we are
hello@leaderfulaction.com
Featured links
Connect with us
Action Learning
Group Coaching
Coaching Supervision
Executive Coaching
Developmental Coaching
and move forward.
Workshops on Change
Examples of change workshops include:
Understanding Change
Workshops on Coaching
Examples of coaching workshops include:
The Coaching Approach
Coaching skills for Managers
Building on your Coaching Skillset
Developing a Coaching Culture
Workshops on Communication
Examples of communication workshops include:
Communicating Effectively
Communicate with Impact and Influence
Having Courageous Conversations
Presentation Skills
Workshops on Collaboration
Cohesive Teams
Creating Collaborative Team Practices
Building Psychological Safety
Workshops on Effectiveness
Examples of Effectiveness workshops include:
Delegation
Giving and Receiving Feedback
Prioritisation and Time Management
Effective Team Meetings
Workshops on Impact
Outcomes and Results
Project Management
Impactful Learning and Development
Workshops on Leadership
Leadership Styles
Leading in an Agile Environment
Workshops on Management
cultivate a thriving team culture.
Developing Collaborative and Accountable Teams
Leading a Hybrid / Remote Team
Having Courageous Conversations
Workshops on Resilience
Supporting the Wellbeing of Others
Unmasking your Imposter
Workshops on
Self-awareness
Emotional Intelligence
Working with your Values
Workshops on
Strategy
Bringing Strategy into Reality
Aligning Strategy and Culture
Workshops on
Teamworking
Effective and Cohesive Teams
Working in a Hybrid Environment
Dave Tosh
Dave has over 40 years working experience in the public sector, private sector and the armed forces and recently retired as Director of Resources for the Welsh Parliament (Senedd). In 2022, Dave became a recipient of an OBE for Parliamentary and Public Service.
Qualifications:
- ilm Level 7 Certificate in Coaching & Mentoring
- Licensed to practice with Insights Discovery®
Natalie Savery
Qualifications:
- ilm Level 7 Strategic Leadership & Management
- ilm Level 7 Executive Coaching and Mentoring
- CIPD Level 7 Strategic Learning and Development
- ilm Action Learning Facilitation
- EQ-i 2.0 Emotional Intelligence Psychometric Practitioner
- Level 3 Internal Verification of Credit Based Learning
- Level 3 Certificate in Assessing Candidates in the Workplace
- Working towards Level 3 Digital Learning Practitioner qualification
Professional Bodies
- Chartered Member of The Chartered Institute of Personnel & Development (CIPD)
- Fellow of The Learning & Performance Institute (LPI)
- Master Coach with European Mentoring & Coaching Council (EMCC)
- Member of the Institute of Leadership (IoL)
- Member of the Chartered Management Institute (CMI)
Allison Holland
A trusted partner, coach and facilitator, she balances challenge with support, believing that when leaders come together with shared purpose and values, great things can happen. Passionate about developing the next generation of leaders – especially women – Allison brings knowledge, insight and a collaborative approach to every organisation she works with.
Qualifications & Professional Memberships:
- ilm level 7 Executive Coaching and Leadership Mentoring
- MSc in Management and Leadership in Public Service
- PGCE in Adult Education
- Post Graduate Certificate in Leadership and
Management (CMI Level 7)
- Systematic Team Coach
- Qualified practitioner of Insights Discovery
- Trained to use ACT for Psychological Flexibility
- Accredited to administer and coach using EQi-2.0
(Emotional Intelligence) and MTQ48 (resilience)
- Tutor, assessor and supervisor for ilm qualifications in
coaching and leadership and management - level 5
and 7
- Member of the European Mentoring and Coaching
Council
Dawn Smart
She is also a qualified executive coach, adept at turning her hand to developing individuals as well as groups. Dawn has been a key part of our team since 2017, working with Leaderful Action on large scales, long term projects. Dawn is so committed to delivering for our clients and so involved in what we do, that we often forget that she isn’t a full-time member of our team.
Qualifications & Professional Memberships:
- ILM Level 7 Executive Coaching and Mentoring
- Working with and Coaching Neurodivergent clients
- Postgraduate Diploma in HRM
Helen Whitney
Qualifications & Professional Memberships:
- Senior Practitioner Accreditation with the European Mentoring and Coaching Council (EMCC - EIA)
- ilm Level 7 Diploma in Leadership Mentoring & Executive Coaching
- Post Graduate Certificate in Sustainability and Social Behaviour Change
- MSc Occupational Psychology
- Qualified (BPS Level A and B) to use wide range of psychometric instruments including WAVE and the EQi 2.0 (measure of emotional intelligence)
- Qualified facilitator of the Strength Deployment Inventory (SDI) conflict management/prevention tool
Bethan Emanuel
Her adaptability applies to languages as well – she is bi-lingual in Welsh and English and can facilitate or coach in either. She may be flexible but she’s not afraid to call a spade a spade and her honesty is appreciated by us and her learners alike. Bethan is committed to a long and prosperous career in learning and development and has an enviable CPD record to prove it. We look forward to sharing the journey with her for many more years to come.
Qualifications & Professional Memberships:
- ILM Level 7 Diploma in Executive Coaching and Mentoring (USW)
- MA Strategic Human Resources Management (Liverpool John Moores)
- Chartered Fellow of CIPD
- Member of the Association for Coaching (AC)
Manjula Bray
Qualifications & Professional Memberships:
- Certified On Line Facilitator
- ILM Level 7 certificate in executive coaching and leadership mentoring
- MSc in Entrepreneurship
- Postgraduate diploma in Human Resource Management
- BSc Applied Psychology (2i)
- BPS Level B+ certified in a range of occupational assessments, including MBTI, 16PF(5), NEO PI-R, OPQ32, WAVE, MTQ48, EIP, aptitude tests, and 'Implicitly' (unconscious bias).
- Member of Special Group for Coaching Psychology
- Fellow of CIPD
Sian Roberts
Outside of her working life, Sian is passionate about food. She can be found cooking up a storm trying new recipes in her kitchen or out in nature foraging for ingredients. She also enjoys lifting weights and spending time with feline friends.
Qualifications:
- ILM Level 5 in Leadership and Management
- ILM Level 3 in Life Coaching
- Action Learning Facilitator
- BSc (Hons) Psychology
- MA in Consultative Supervision and Cognitive Behavioural Therapy
- NVQ Level 3 in Health and Social Care Work Based Assessor
Nina Goldsworthy-Griffiths
Qualifications:
- BA(Hons) in Training and Educations
- Certificate in Education(PGCE)
- Insights Discovery Practitioner
- Coaching level 5
- Business and Finance HND/HNC
- Customer Service NVQ level three
- Brain Friendly Learning course
- Basic Skills 9282
- Assessor and Verifier awards
Marcus David
Qualifications & Professional Memberships:
- Post Graduate Diploma in Human Resource Management
- Postgraduate Certificate in Education (PGCE (PCET)
- HND Business and Finance
- NLP Business Practitioner
- A1 & V1 Assessor Awards
- Chartered member of the CIPD (MCIPD)
- CIPD Tutor and Internal Verifier for Weston College & SGS College
Leema Sabir
Ian Diment
Qualifications & Professional Memberships:
- Post Graduate Diploma in HR Management
- BA (Hons) Degree in Town Planning
- ILM Level 7 Diploma in Executive Coaching and Mentoring (qualification pending)
- Chartered member of the Chartered Institute of Personnel and Development (CIPD)
Andrea Street OBE
Qualifications & Professional Memberships:
- ILM Level 7 Certificate in Executive Coaching and Mentoring
- Qualified Coach - Executive Coaching and Mentoring provided for NHS, Local Government and Welsh Government as part of my one public service role
- Member of Association for Coaching, Academi Wales Coaching Network and All Wales Coaching Alliance.
We're working hard behind the scenes to develop this section where you will be able to access our online learning resources. In the meantime you can contact us by using the the 'Get in touch' button on the homepage or by emailing hello@leaderfulaction.com
Introduction to Insights
Team Effectiveness with Insights
This workshop can cover:
Improving Team Effectiveness with Insights
We assess individual and team preferences for communication and keeping in touch. We also look outwards from the team – who are our stakeholders and customers, how do and should we communicate with them to improve relationships.
Team Resilience with Insights
We discuss indicators and signs that could indicate resilience issues and agree individual and collective actions to develop resilience
Marie Talmage
Qualifications:
- HNC Business Studies – University of South Wales (Modules: Contract Law, Marketing, Digital Marketing, Management Accounts, HR, Economics).
- ILM Level 3 Leadership & Management.
- National Qualification in Photography – Level 5.
- ECDL Level 2.
- RSA Communications in Business.
- Extensive CPD including: Data Protection, CBT Skills, Stress Management, Safeguarding Adults & Children, Train the Trainer, Social Media in the Workplace, and Wellbeing at Work.
Ceri Smith
Qualifications:
- MSc Human Resource Management
- CIPD Level 7 People Management and Development
- CIPD Level 7 Employment Law
- D32/D33 City & Guilds Assessor Award
- City & Guilds Adult Education Teachers Certificate
Professional Bodies
- Chartered Member of The Chartered Institute of Personnel & Development (CIPD)
Cassie Austin
Qualifications:
- Level 4 Preparing for Leadership and Management in Health and Social Care
- Designated Safeguarding Officer (Level 3)
- STA Level 3 Emergency First Aid at Work
- BA(Hons) Animation
Daljit Morris
Qualifications:
- ILM Level 7 – Diploma in Management
- ILM Level 3 – First Line Management
- BA Applied Social Studies
Ian Bancroft
Qualifications & Professional Memberships:
- MSC Local Governance (Birmingham University)
- BA (Jt Hons) English / Physical
Education and Sports Science (Loughborough University)
- DMS Management Studies (University of North
London)
- ILM Level 7 Course
in Executive Coaching and Mentoring
- Chief Executive Wrexham County
Borough Council 2018-24
Phil Savery
Roles within the retail, housing and charity sectors have allowed him to develop vital skills in customer service, project management, communications, and digital design.
Phil has created apps, games, and websites, and taught digital skills, including ECDL, to a variety of learners. He is currently working towards an ilm Level 7 in Leadership and Management.
Qualifications
- Level 3 Award in Education and Training
- BA (Hons) Computer Games Design
- NVQ Level 3 in Customer Service
- NVQ Level 2 in Retail
