Cookie policy
This website www.leaderfulaction.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.
2. Information About Us
Our Site is owned and operated by Company name or person(s).
- Registered address: Galahad House, Langstone Business Park, Priory Drive, Newport NP18 2HJ, GB
- Email address: your email
- Telephone number: your phone
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
-
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. -
3.3.2 Functionality Cookies
Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. -
3.3.4 Marketing/Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. -
3.3.5 Third Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. -
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie | Purpose | Strictly Necessary | Expires |
XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
slim_session | Preserves User Login information and states | Yes | 2.5 days |
affiliate | Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. | No | Depends on your affiliate cookie settings |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie | Provider | Purpose | Expires |
__stripe_sid | checkout.stripe.com | Used to process payments for our website. | 30 minutes |
__stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
cid | checkout.stripe.com | Used to process payments for our website. | 3 months |
vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 3 years |
player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
cf_clearance | www.cloudflare.com | Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. | 4 hours |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
Name of Cookie | Provider | Purpose | Expires |
hblid | www.leaderfulaction.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
wcsid | www.leaderfulaction.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
olfsk | www.leaderfulaction.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
_okbk | www.leaderfulaction.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
_ok | www.leaderfulaction.com | most recent Olark site ID (security measure) | When you close your browser |
_oklv | www.leaderfulaction.com | the Olark loader version (for improved caching) | When you close your browser |
_okla | www.leaderfulaction.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
_okgid | www.leaderfulaction.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
_okac | www.leaderfulaction.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
_okdetect | www.leaderfulaction.com | Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). | When you close your browser |
_okck | www.leaderfulaction.com | Used to test whether the visitor's browser allows cookies to be stored. | When you close your browser |
TawkTo
Name of Cookie | Provider | Purpose | Expires |
tawk_uuid_ | www.leaderfulaction.com | HTTP cookie | |
twk_idm_key | www.leaderfulaction.com | Visitor connection management | Session |
twk_token_ | www.leaderfulaction.com | HTML local storage | |
tawk_uuid_propertyId | www.leaderfulaction.com | Visitor tracking | 6 months |
tawkUUID (deprecated) | www.leaderfulaction.com | Visitor tracking | 6 months |
__tawkuuid (deprecated) | www.leaderfulaction.com | Visitor tracking | 6 months |
ss (deprecated) | www.leaderfulaction.com | Visitor session management | Session |
TawkConnectionTime | www.leaderfulaction.com | Manages visitor connection | Session |
Tawk_xxxxxxx (deprecated) | www.leaderfulaction.com | Visitor preference | 6 months |
Freshchat
Name of Cookie | Provider | Purpose | Expires |
pubsub_cookie | www.leaderfulaction.com | This cookie is used for the freshchat service | When you close your browser |
hop- | www.leaderfulaction.com | This cookie is used for the freshchat service | When you close your browser |
www.leaderfulaction.com | This cookie is used for the freshchat service | When you close your browser | |
_ | www.leaderfulaction.com | This cookie is used for the freshchat service | 1 year |
pnctest | www.leaderfulaction.com | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
Name of Cookie | Provider | Purpose | Expires |
ZD-zE_oauth | www.leaderfulaction.com | Stores the authentication token once the user has been authenticated. | 2 hours |
ZD-currentTime | www.leaderfulaction.com | Sets the time when page loads. | Forever |
ZD-settings | www.leaderfulaction.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
ZD-suid | www.leaderfulaction.com | Session id for pathfinder. | 20 minutes |
ZD-buid | www.leaderfulaction.com | Collects Machine ID. | Forever |
_answer_bot_service_session | www.leaderfulaction.com | Used to uniquely identify a user session when using Answer Bot Article Recommendations. | When you close your browser |
Intercom
Name of Cookie | Provider | Purpose | Expires |
intercom-id-[app_id] | www.leaderfulaction.com | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 9 months |
intercom-session-[app_id] | www.leaderfulaction.com | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. |
1 week |
intercom-device-id-[app_id] | www.leaderfulaction.com | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
Name of Cookie | Provider | Purpose | Expires |
_ga | www.leaderfulaction.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
_gat | www.leaderfulaction.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
_gid | www.leaderfulaction.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
_ga_container-id | www.leaderfulaction.com | Used to persist session state. | 2 years |
Mixpanel
Name of Cookie | Provider | Purpose | Expires |
mp_#_mixpanel | www.leaderfulaction.com | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
BDOW
Name of Cookie | Provider | Purpose | Expires |
__smToken | www.leaderfulaction.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not | 1 year |
__smSmartbarShown | www.leaderfulaction.com | cookie is set when the Smart Bars are shown on your website | 1 year |
__smVID | www.leaderfulaction.com | Used to display relevant advertising | 1 month |
__smSessionId | www.leaderfulaction.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
__smListBuilderShown | www.leaderfulaction.com | cookie is set when the List Builder is shown on your website | 1 year |
__smScrollBoxShown | www.leaderfulaction.com | cookie is set when the Scroll box is shown on your website | 1 year |
__smWelcomeMatShown | www.leaderfulaction.com | Cookie is set when the Welcome mat is shown on your website | 1 year |
__smListBuilderOptOut | www.leaderfulaction.com | Is set when a visitor clicks an "Opt-Out" button on the List Builder | 1 year |
__smSmartBarOptOut | www.leaderfulaction.com | Is set when a visitor clicks an "Opt-Out" button on Smart bars | 1 year |
__smScrollBoxOptOut | www.leaderfulaction.com | Is set when a visitor clicks an "Opt-Out" button on Scroll box | 1 year |
__smWelcomeMatOptOut | www.leaderfulaction.com | Is set when a visitor clicks an "Opt-Out" button on welcome mat | 1 year |
__smSubscribed | www.leaderfulaction.com | Is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website | 1 year |
-
4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
Facebook
Name of Cookie | Provider | Purpose | Expires |
_fbp | www.leaderfulaction.com | Identifies browsers for advertising and site analytics services | 90 days |
fr | facebook.com | Delivers advertisement products such as real-time bidding from third-party advertisers | 90 days |
datr | facebook.com | Identifies the web browser used to connect to Facebook; enhances security and site integrity | 2 years |
c_user | facebook.com | Contains the user ID of the currently logged-in user | 1 year< |
xs | facebook.com | Contains session number and secret number for security | Varies, tied to session |
sb | facebook.com | Helps improve friend suggestions | 2 years |
oo | facebook.com | Opt-out of Facebook showing ads based on activity on third-party websites | 5 years |
presence | facebook.com | Contains user's chat state (e.g., which chat tabs are open) | End of session |
Hubspot
Name of Cookie | Provider | Purpose | Expires |
__hstc | www.leaderfulaction.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 6 months |
hubspotutk | www.leaderfulaction.com | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 6 months |
__hssc | www.leaderfulaction.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
__hssrc | www.leaderfulaction.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
messagesUtk | www.leaderfulaction.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | 6 months |
Refersion
Name of Cookie | Provider | Purpose | Expires |
ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
__cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
Name of Cookie | Provider | Purpose | Expires |
ads/ga-audiences | www.leaderfulaction.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
Name of Cookie | Provider | Purpose | Expires |
Fomo.hstry-count-since-first-event- | www.leaderfulaction.com | Used by Fomo for showing user notifications. | Persistent |
Fomo.hstry-first-timestamp- | www.leaderfulaction.com | Used by Fomo for showing user notifications | Persistent |
Fomo.snv- | www.leaderfulaction.com | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at hello@leaderfulaction.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
Who we are
Leaderful Action Ltd
admin@leaderfulaction.com
admin@leaderfulaction.com
Featured links
Connect with us
Copyright © 2024
Action Learning
Action Learning is a unique form of team problem solving which is more structured and which involves the whole group in non-directive questioning and helps support individuals and whole teams to gain powerful insights into outcomes, barriers, opportunities and solutions.
Group Coaching
Coaching doesn’t have to be a one to one conversation, it can involve the whole team learning together, and in turn learning about each other. Group coaching can help your team to overcome shared problems, co-create new products and develop new ways of working.
Coaching Supervision
Coaching supervision provides a structured space for coaches to reflect on their practice, enhance their skills, and ensure they are delivering the best possible service to their clients. Whether you are an experienced coach or just starting out, our highly-skilled supervisors can help you to ensure safe and ethical practice, navigate complex client scenarios, and refine your approach.
Executive Coaching
As a senior leader, you are probably faced with complex problems, tricky people situations, and tough decisions, all without the opportunity to share the load with a peer or manager of your own. Executive coaching provides a confidential, reflective, and challenging space for you to learn about yourself and your priorities, to help you to work through barriers, find solutions and take action.
Developmental Coaching
Coaching isn't just for senior leaders. It can be a transformative space for anyone at any level, to help you increase your awareness and excel, both in your work and your personal life. Whether it is to explore a performance or task-related goal, develop a new skill, prepare for your next role or increase your confidence, coaching can help you gain insight
and move forward.
and move forward.
Workshops on Change
Change is difficult - for individuals and organisations. Our change experts can support you to understand the responses to change and how to maximise the effectiveness of change initiatives in your organisation.
Examples of change workshops include:
Understanding Change
Examples of change workshops include:
Understanding Change
Change Leadership
Change Management
The 5R Change Model
Workshops on Coaching
Coaching skills help unlock potential, build confidence, and improve relationships in any role. Discover how to develop a coaching mindset so you can empower yourself and others to succeed.
Examples of coaching workshops include:
The Coaching Approach
Coaching skills for Managers
Building on your Coaching Skillset
Developing a Coaching Culture
Examples of coaching workshops include:
The Coaching Approach
Coaching skills for Managers
Building on your Coaching Skillset
Developing a Coaching Culture
Workshops on Communication
Enhance your communication skills with our workshops, designed to improve clarity, active listening, and influence. Whether you are looking to develop your leadership, team collaboration, or conflict resolution, our sessions empower effective, impactful interactions at all levels.
Examples of communication workshops include:
Communicating Effectively
Communicate with Impact and Influence
Having Courageous Conversations
Presentation Skills
Examples of communication workshops include:
Communicating Effectively
Communicate with Impact and Influence
Having Courageous Conversations
Presentation Skills
Workshops on Collaboration
Boost team effectiveness with our collaboration workshops. Whether you need to focus on improving communication, fostering innovation, or navigating challenges, our sessions help create cohesive, high-performing teams at any level.
Examples of Collaboration workshops include: Cohesive Teams
Creating Collaborative Team Practices
Building Psychological Safety
Workshops on Effectiveness
Enhance your personal and professional effectiveness with our targeted workshops. Learn strategies to help you to achieve greater productivity, balance, and success in both work and personal life.
Examples of Effectiveness workshops include:
Delegation
Giving and Receiving Feedback
Prioritisation and Time Management
Effective Team Meetings
Examples of Effectiveness workshops include:
Delegation
Giving and Receiving Feedback
Prioritisation and Time Management
Effective Team Meetings
Workshops on Impact
Transform your approach with our workshops focused on supporting you to plan for, create and monitor impact. Gain practical tools and insights to drive meaningful change, set clear objectives, and evaluate success in your initiatives.
Examples of Impact workshops include:
Outcomes and Results
Project Management
Impactful Learning and Development
Outcomes and Results
Project Management
Impactful Learning and Development
Workshops on Leadership
Elevate your leadership skills with our dynamic workshops which are designed to foster confidence, inspire teams, and drive results. Learn essential strategies for effective decision-making, communication, and influence, empowering you to lead with impact.
Examples of Leadership workshops include:
Strategy and Strategic Thinking
Leadership Styles
Leading in an Agile Environment
Leadership Styles
Leading in an Agile Environment
Workshops on Management
Transform your management approach with our engaging workshops, which focus on practical skills and innovative strategies. Equip yourself with the tools to inspire your team, navigate challenges, and
cultivate a thriving team culture.
cultivate a thriving team culture.
Examples of Management workshops include:
Motivating and Engaging your Team
Developing Collaborative and Accountable Teams
Leading a Hybrid / Remote Team
Having Courageous Conversations
Developing Collaborative and Accountable Teams
Leading a Hybrid / Remote Team
Having Courageous Conversations
Workshops on Resilience
Build resilience with our empowering workshops, which are designed to equip you with strategies for navigating challenges and overcoming setbacks. Discover techniques to enhance mental agility, emotional strength, and a positive mindset in both personal and professional settings.
Examples of Management workshops include:
Developing Resilience in Ourselves and Others
Supporting the Wellbeing of Others
Unmasking your Imposter
Supporting the Wellbeing of Others
Unmasking your Imposter
Workshops on
Self-awareness
Cultivate self-awareness with our insightful workshops, which are aimed at helping you understand your strengths, values, and behaviours. Gain tools to reflect, enhance emotional intelligence, and foster personal growth for improved relationships and decision-making.
Examples of Self-awareness workshops include:
Insights Discovery
Emotional Intelligence
Working with your Values
Emotional Intelligence
Working with your Values
Workshops on
Strategy
Develop your strategic thinking skills with our interactive workshops, which are designed to help you analyse, plan, and execute effective strategies. Learn to align goals, anticipate challenges, and drive sustainable success in your organisation.
Examples of Strategy workshops include:
Strategic Thinking and Decision Making
Bringing Strategy into Reality
Aligning Strategy and Culture
Bringing Strategy into Reality
Aligning Strategy and Culture
Workshops on
Teamworking
Enhance your teamwork skills with our collaborative workshops. Focus on building trust, improving communication, and fostering a sense of belonging. Learn techniques to navigate conflicts, leverage diverse strengths, and create a high-performing team dynamic.
Examples of Teamworking workshops include:
Insights Discovery
Effective and Cohesive Teams
Working in a Hybrid Environment
Effective and Cohesive Teams
Working in a Hybrid Environment
Meet the team
Dave Tosh
Dave Tosh (OBE) is a licensed Insights Discovery practitioner, executive coach, and facilitator. He actively brings his experience and knowledge when working with people at all levels within organisations. Dave has coached up to and including senior leaders in the public, private and third sectors.
Dave has over 40 years working experience in the public sector, private sector and the armed forces and recently retired as Director of Resources for the Welsh Parliament (Senedd). In 2022, Dave became a recipient of an OBE for Parliamentary and Public Service.
Dave has over 40 years working experience in the public sector, private sector and the armed forces and recently retired as Director of Resources for the Welsh Parliament (Senedd). In 2022, Dave became a recipient of an OBE for Parliamentary and Public Service.
Qualifications:
- ilm Level 7 Certificate in Coaching and Mentoring
- Licensed to practise with Insights Discovery®
Meet the team
Natalie Savery
Natalie is an experienced Learning and Development Professional, who specialises in developing leaders and finding ways to make learning fit for purpose, flexible and (dare we say it) fun! Natalie has a natural thirst for learning which has led her to continuously develop her skills in Coaching and Action Learning, learning and development approaches, employee engagement and strategic leadership over the course of her career. She has hands-on experience of leading remote and hybrid teams and has extensive understanding and skills in creating digital, face-to-face and blended learning solutions. Natalie is a strong advocate for coaching at all levels and strives to support others to reach their potential through building strong, open and effective coaching relationships.
Qualifications:
- ilm Level 7 Strategic Leadership & Management
- ilm Level 7 Executive Coaching and Mentoring
- CIPD Level 7 Strategic Learning and Development
- ilm Action Learning Facilitation
- EQ-i 2.0 Emotional Intelligence Psychometric Practitioner
- Level 3 Internal Verification of Credit Based Learning
- Level 3 Certificate in Assessing Candidates in the Workplace
- Working towards Level 3 Digital Learning Practitioner qualification
Professional Bodies
- Chartered Member of The Chartered Institute of Personnel & Development (CIPD)
- Fellow of The Learning & Performance Institute (LPI)
- Master Coach with European Mentoring & Coaching Council (EMCC)
- Member of the Institute of Leadership (IoL)
- Member of the Chartered Management Institute (CMI)
Meet the team
Allison Holland
Allison is an energetic and visionary leader who is driven by a keen sense of service. Her purpose is to make a positive difference to people and communities through developing confident, courageous and trusted leaders and organisations. She works at the most senior levels as a trusted partner who appreciates the complexity of the environment but never loses sight of the outcomes. Her collaborative and agile approach enables her to find ways forward with others; enjoying the diversity and collective intelligence that others bring to problem-solving and trusting them to lead parts of the solution. She is a strategic and systemic thinking who is skilled at ‘joining the dots’, drawing on and influencing a broad network of leaders.
She brings knowledge, expertise and energy to strategic workforce planning, succession planning, talent management, change leadership, performance management and leadership development. She can scope and craft sophisticated OD and HR solutions that support culture change and transformation and has done so for clients such as the Senedd (Welsh Parliament), Gwent Police, Care Inspectorate Wales and Welsh local authorities. As a highly skilled and adaptive leader Allison utilises many roles to get results – OD and change consultant, strategic partner, critical friend, executive and systemic team coach, facilitator and people expert. She is proud of the achievements of Leaderful Action, who have delivered outcomes on so many significant contracts – punching above its weight when comparing size with impact.
Allison likes to stretch and challenge herself and others, but couples this with support and an all-round positive regard for those she works with. She knows that leadership alone can’t solve everything, but she believes that when leaders work together towards a shared purpose with the right values then great things can happen. She brings this belief to the people and organisations she works with.
She is committed to developing the next generations of leaders, especially
female leaders, and has become a bit of an accidental expert in this area –
she reminds herself of this when her two strong-minded
teenage daughters keep her on her toes!
She brings knowledge, expertise and energy to strategic workforce planning, succession planning, talent management, change leadership, performance management and leadership development. She can scope and craft sophisticated OD and HR solutions that support culture change and transformation and has done so for clients such as the Senedd (Welsh Parliament), Gwent Police, Care Inspectorate Wales and Welsh local authorities. As a highly skilled and adaptive leader Allison utilises many roles to get results – OD and change consultant, strategic partner, critical friend, executive and systemic team coach, facilitator and people expert. She is proud of the achievements of Leaderful Action, who have delivered outcomes on so many significant contracts – punching above its weight when comparing size with impact.
Allison likes to stretch and challenge herself and others, but couples this with support and an all-round positive regard for those she works with. She knows that leadership alone can’t solve everything, but she believes that when leaders work together towards a shared purpose with the right values then great things can happen. She brings this belief to the people and organisations she works with.
She is committed to developing the next generations of leaders, especially
female leaders, and has become a bit of an accidental expert in this area –
she reminds herself of this when her two strong-minded
teenage daughters keep her on her toes!
Qualifications:
- MSc in Leadership and Management
- Post Graduate Certificate in Adult Education
- Post Graduate Certificate in Strategic Management and Leadership
- ilm level 7 Executive Coaching and Leadership Mentoring
Meet the team
Dawn Smart
Dawn is one of our key associates and we would have her as part of our delivery team wherever possible. She is a joy to work with and our learners feel the same way – in fact they have nothing but positive things to say about her. Dawn’s engaging energy is there in her face to face delivery and her online webinars. She especially enjoys seeing line managers thrive in their roles as they apply the practical tools and techniques from her learning sessions. She is something of an online master, managing learners through all kinds of topics, in her clear and optimistic way. She is also a qualified executive coach, adept at turning her hand to developing individuals as well as groups. Dawn has been a key part of our team since 2017, working with Leaderful Action on large scales, long term projects. Dawn is so committed to delivering for our clients and so involved in what we do, that we often forget that she isn’t a full-time member of our team.
Meet the team
Helen Whitney
More details coming soon...
Meet the team
Bethan Emanuel
We started working with Bethan in 2018 and already she is an integral part of our team. She has a long career in senior and strategic positions within HR so brings heaps of leadership and people experience to the work she does. Bethan is very versatile and loves the variety of work she is able to do with us. For every new project or learning group she is able tune in to their needs and adapt her approach, with an enthusiasm that is infectious. Bethan can shift seamlessly between working with senior leaders to first line managers, and has a wealth of ideas for all situations. Her adaptability applies to languages as well – she is bi-lingual in Welsh and English and can facilitate or coach in either. She may be flexible but she’s not afraid to call a spade a spade and her honesty is appreciated by us and her learners alike. Bethan is committed to a long and prosperous career in learning and development and has an enviable CPD record to prove it. We look forward to sharing the journey with her for many more years to come.
Meet the team
Manjula Bray
Manjula is a highly motivated business psychologist and executive/career coach with a successful track record of achievement since 2002. She has solid experience in recruitment, selection and assessment backed by sound generalist HR experience. Manjula communicates credibly and effectively at all levels to achieve high quality bespoke results to enhance people performance at an individual and organisational level. She has been an independent consultant and associate working in partnership in a range of sectors organisations (SMEs to multinational) delivering business solutions including leadership/management development, psychometric testing and assessment /development centres. Until March 2012, Manjula held public position of Independent / Lay Member with the Judicial Appointments Commission and Welsh Government under OCPA guidance. She currently sits as a voluntary board member for the Ethics & Discrimination Complaints QA Panels with Gwent Police and The No Fit State Community circus and is the co-founder of the Wales Coaching Community
Meet the team
Sian Roberts
Sian has worked within the Health and Social Care field for 17 years, dedicating most of her career to the substance misuse sector. She has worked as a leader and a manager for 11 years having significant experience in change management, transforming culture, nurturing new leaders, supervision skills and tender writing.Outside of her working life, Sian is passionate about food. She can be found cooking up a storm trying new recipes in her kitchen or out in nature foraging for ingredients. She also enjoys lifting weights and spending time with feline friends.
Qualifications:
- ILM Level 5 in Leadership and Management
- ILM Level 3 in Life Coaching
- Action Learning Facilitator
- BSc (Hons) Psychology
- MA in Consultative Supervision and Cognitive Behavioural Therapy
- NVQ Level 3 in Health and Social Care Work Based Assessor
Meet the team
Nina Goldsworthy-Griffiths
Nina is an experienced leadership trainer, coach, mentor and facilitator. She draws on over 22 years’ experience in a broad range of diverse sectors and specialises in creating purposeful learning solutions that enhances the performance of leaders and improves employee engagement. Nina develops and maintains strong working relationships with key stakeholders and decision makers; these relationships ensure that business strategies succeed so employees feel “Valued, Supported and Engaged”.
Meet the team
Marcus David
Marcus has extensive experience of designing, delivering, assessing and internally verifying a wide range of accredited and non-accredited training programmes and workshops across all levels, including ilm qualifications. Marcus has an open, warm and relaxed style of delivery with an excellent knowledge of learning theories, application and assessment. He is an internal verifier for Investors in People and an NLP Practitioner. Marcus is a Chartered member of the CIPD (MCIPD)
Meet the team
Leema Sabir
More details coming soon...
Meet the team
Ian Diment
Ian is a warm, focused individual who brings years of senior leadership experience, including his most recent role as the Group HR & Strategy Director with one of the largest private companies in the UK, with a workforce of over 7,000 colleagues
and a turnover in excess of £1 billion per annum.
During his tenure as a HR leader, he played a key role in developing the company’s leadership programmes, including establishing training capability and integrating leadership tools and techniques across the business. He has a keen interest in building a more conscious and authentic style of leadership through
the principle of developing greater self-awareness. As part of this programme,
he also successfully completed a ‘train the trainer’ programme with a world-renowned leadership consultancy who strengthen the purposes and
performances of leaders, teams and organisations.
Ian also has experience of leading business and people transformation programmes including organisational re-design. He has a passion for developing and implementing responsible business initiatives that align to an organisation’s vision, strategy and values, in building great workplace cultures where leaders
role model psychological safety in creating the right climate,
attitudes and behaviours in teams.
Outside of work he still enjoys playing the drums in a band that never made it(!), as well as cooking and travel in different cultures and new places.
and a turnover in excess of £1 billion per annum.
During his tenure as a HR leader, he played a key role in developing the company’s leadership programmes, including establishing training capability and integrating leadership tools and techniques across the business. He has a keen interest in building a more conscious and authentic style of leadership through
the principle of developing greater self-awareness. As part of this programme,
he also successfully completed a ‘train the trainer’ programme with a world-renowned leadership consultancy who strengthen the purposes and
performances of leaders, teams and organisations.
Ian also has experience of leading business and people transformation programmes including organisational re-design. He has a passion for developing and implementing responsible business initiatives that align to an organisation’s vision, strategy and values, in building great workplace cultures where leaders
role model psychological safety in creating the right climate,
attitudes and behaviours in teams.
Outside of work he still enjoys playing the drums in a band that never made it(!), as well as cooking and travel in different cultures and new places.
Qualifications & Professional Memberships:
- Post Graduate Diploma in HR Management
- BA (Hons) Degree in Town Planning
- ILM Level 7 Diploma in Executive Coaching and Mentoring (qualification pending)
- Chartered member of the Chartered Institute of Personnel and Development (CIPD)
Meet the team
Cath Allen
More details coming soon...
Meet the team
Helena Tosh
Helena is a versatile and friendly e-learning expert, who regularly sprinkles here technical magic over our ideas and materials. She has been designing and delivering top quality digital learning solutions to clients across a wide variety of sectors and subject matter for more than a decade. Helena has the rare combination of digital expertise and knowing her stuff when it comes to leadership and learning - she cut her teeth in the in-house learning and development team of a major high street bank. She held a number of roles here, which included coaching leaders on personal effectiveness and leadership skills (one-to-one and in group settings), running talent development programmes, and managing an operations team.
Whatever the project, Helena’s starting point is always the learner. What’s relevant to them and what do they need to change? Her passion is for delivering outcome-focused solutions that are fresh and engaging. She does this through close collaboration with clients, questioning and listening to really get to the heart of the matter. Helena lives by the sea and has great taste in interior design. Our virtual meetings regularly bring about a feeling of house envy in the rest of the team!
Whatever the project, Helena’s starting point is always the learner. What’s relevant to them and what do they need to change? Her passion is for delivering outcome-focused solutions that are fresh and engaging. She does this through close collaboration with clients, questioning and listening to really get to the heart of the matter. Helena lives by the sea and has great taste in interior design. Our virtual meetings regularly bring about a feeling of house envy in the rest of the team!
Qualifications:
- Certified E-learning Professional Diploma
- Certificate in Training Practice
- BA (Hons) English Language and Literature
Meet the team
Andrea Street
More details coming soon...
Meet the team
Mae Holland
More details coming soon...
Introduction to Insights
We begin with an Introduction to Insights, working through what the colours mean and how they inform our behaviours, motivations and style. We explore:
Self-awareness – who am I?
Team-awareness – who are we?
Working preferences, decision-making and perception.
Exploring personal profiles with one another to build cohesion and awareness of difference.
Team Effectiveness with Insights
Team effectiveness is made up of a number of factors and Insights provides us with a simple framework, linked to the four colour energies that helps us to assess and develop our team effectiveness.
This workshop can cover:
This workshop can cover:
Team and needs analysis
Team working and communication preferences.
Team learning and action planning.
Improving Team Effectiveness with Insights
Improving team communication builds on the basics of Insights Discovery communication preferences and explores what works, what doesn’t and why?
We assess individual and team preferences for communication and keeping in touch. We also look outwards from the team – who are our stakeholders and customers, how do and should we communicate with them to improve relationships.
We assess individual and team preferences for communication and keeping in touch. We also look outwards from the team – who are our stakeholders and customers, how do and should we communicate with them to improve relationships.
Team Resilience with Insights
In this workshop we explore the basics of what makes individuals and teams resilient, we explore our individual and team colours and how we can use these better to support resilience.
We discuss indicators and signs that could indicate resilience issues and agree individual and collective actions to develop resilience
We discuss indicators and signs that could indicate resilience issues and agree individual and collective actions to develop resilience